1.1        Whilst the Site generally states whether or not Products are available and the relevant delivery times, such information is purely indicative and under no circumstances binding on the Seller.

1.2         The Seller undertakes to do everything within its power to comply with the delivery times given on the Site. If the order cannot be processed by the Seller, as the Product ordered by the Consumer is not available, even temporarily, for delivery, the Seller shall notify the Consumer in writing and refund the amount already paid as illustrated in more detail in Clause 8.

1.3         The delivery of products purchased usually takes place the following business day when the order is placed before 3pm or within 2 business days from receiving the order when the order is placed after 3pm.

Deliveries may incur slight delays during holiday periods; couriers do not deliver on 25/12, 26/12, 01/01 or on weekends.

1.4        The Products ordered by the Consumer shall be delivered according to the method chosen from those available and listed on the Site when the order was placed. The Consumer undertakes to promptly check, as quickly as possible, that the delivery is correct and includes all and only the purchased Products, and to notify the Seller, within this deadline, of any faulty products received or any discrepancy between the order and the goods actually received, following the procedure referred to in Clause 8 of this contract; failure to do so will infer that the Products shall be deemed as accepted. In the event that the packaging or boxing of the Products ordered by the Consumer reaches its destination visibly damaged, the Consumer is invited to refuse to accept the delivery from the carrier/courier or accept the delivery “with reservations”.

1.5         The types of delivery and relevant details are referenced below:-

Next Day Delivery - We endeavour to deliver items the following business day when the order is placed before 3pm or within 2 business days from receiving the order when the order is placed after 3pm.

If you place an order after the cut-off time (3pm), over the weekend, or on a bank holiday, we will receive your order on the following working day.

We use DPD for our Next Day Delivery service. They will deliver between 7am and 9.00pm. You will need to sign for the delivery.

Delivery is only available to UK shipping destinations.

If your postcode is in the list below, transit time may be extended by up to 5 working days.

AB10-16	AB 30-35	AB21-25	AB36-38	AB39	AB41-43
AB44-45	AB51-53	AB54-56	BT10-44	BT1-9	BT45-49
BT51-58	BT60-61	BT62-67	BT68-82	BT92-94	DD6-11
EH35-40	EH42-46	FK14	FK18-19	FK20	FK21
GY - All	HS1-9	IV12	IV1-3	IV13-28	IV30
IV31-32	IV36	IV40	IV4-11	IV41-49	IV51
IV52-54	IV55-56	IV63	JE - All	KA27-28	KW1-13
KW14	KW15-17	KY14-16	KY9-10	NA	PA20-33
PA34	PA35-38	PA41-48	PA49	PA60-61	PA62-72
PA73	PA74-75	PA76-78	PA80	PH17-19	PH20-26
PH30-39	PH40-41	PH42-44	PH49	PH50	PH6-16
PO30-41	TD10-14	TD1-8	TR21-25	ZE1-3

 

Orders may be cancelled at any time before they are despatched for a full refund. If the item has already been despatched then please see Returns and Refunds.

Shipping Costs

Product prices shown on the site are inclusive of the costs of standard packaging, VAT (where applicable) and any indirect duties (where applicable), and are inclusive of shipping costs.